[Libreoffice-bugs] [Bug 121976] New: Freezes for a few minutes when opening a file

[b***@bugs.documentfoundation.org]

https://bugs.documentfoundation.org/show_bug.cgi?id=121976

Bug ID: 121976
Summary: Freezes for a few minutes when opening a file
Product: LibreOffice
Version: 5.4.5.1 release
Hardware: x86-64 (AMD64)
OS: Windows (All)
Status: UNCONFIRMED
Severity: normal
Priority: medium
Component: Writer
Assignee: libreoffice-***@lists.freedesktop.org
Reporter: ***@gmail.com

Description:
We have many users who show this problem with different files. with doс
extension and docx.
Please help in the diagnosis.
In MS Word 2013, this file opens without problems.

Steps to Reproduce:
1. Open file
2. Scroll
3.

Actual Results:
Freezes for a few minutes when opening a file

Expected Results:
The file should open without hangs.


Reproducible: Always


User Profile Reset: No



Additional Info:

[b***@bugs.documentfoundation.org]

https://bugs.documentfoundation.org/show_bug.cgi?id=121976

--- Comment #1 from Alexander <***@gmail.com> ---
Created attachment 147372
--> https://bugs.documentfoundation.org/attachment.cgi?id=147372&action=edit
The file is hung

[b***@bugs.documentfoundation.org]

https://bugs.documentfoundation.org/show_bug.cgi?id=121976

Dieter Praas <dgp-***@gmx.de> changed:

What |Removed |Added
----------------------------------------------------------------------------
Ever confirmed|0 |1
CC| |dgp-***@gmx.de
Status|UNCONFIRMED |NEEDINFO

--- Comment #2 from Dieter Praas <dgp-***@gmx.de> ---
I can't reproduce it with

Version: 6.2.0.0.beta1 (x64)
Build ID: d1b41307be3f8c19fe6f1938cf056e7ff1eb1d18
CPU threads: 4; OS: Windows 10.0; UI render: default; VCL: win;
Locale: en-US (de_DE); UI-Language: en-GB
Calc: threaded

Could you please try to reproduce it with the latest version of LibreOffice
from https://www.libreoffice.org/download/libreoffice-fresh/ ? I have set the
bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the bug
is still present in the latest version. Change to RESOLVED WORKSFORME, if the
problem went away.