[Libreoffice-bugs] [Bug 99950] New: Corrupted .docx file (attribute redefined) by comment + recorded changes + formatting

[b***@bugs.documentfoundation.org]

https://bugs.documentfoundation.org/show_bug.cgi?id=99950

Bug ID: 99950
Summary: Corrupted .docx file (attribute redefined) by comment
+ recorded changes + formatting
Product: LibreOffice
Version: 4.2 all versions
Hardware: All
OS: All
Status: UNCONFIRMED
Severity: normal
Priority: medium
Component: Writer
Assignee: libreoffice-***@lists.freedesktop.org
Reporter: ***@gmail.com

Created attachment 125169
--> https://bugs.documentfoundation.org/attachment.cgi?id=125169&action=edit
Excerpt from the corrupted document

A document that was edited multiple times across various computers and also
using MS Word, got corrupted while being saved from LO Writer. When Writer
tries to open the document now, the following error is displayed:
"""SAXParseException: '[word/document.xml line 2]: Attribute w.val redefined',
Stream 'word/document.xml', Line 2, Column 446548(row, col)."""
MS Word displays a similar error, and both programs fail to open the file.
Please note that the column number does not apply to the attachment below; the
original file should not be published online, also because it is quite large.

The redefined w:val attributes occurs 4 times in total, all in a single word.
There are recorded changes: replacing single letters of that word and also
making the whole word italic. Further, there is a comment attached to the word.

I am reporting this bug for a friend of mine who asked me to repair the broken
document. For that reason, I cannot give much details on the problem. I failed
to reproduce such a corrupted document in LO 5.1.2.2 -- that can mean either
that this bug got fixed, or that I just did not find the right series of steps.

(Anyway, I hope reporting this problem helps track down the issue, if it has
not been fixed yet.)

[b***@bugs.documentfoundation.org]

https://bugs.documentfoundation.org/show_bug.cgi?id=99950

Cor Nouws <***@nouenoff.nl> changed:

What |Removed |Added
----------------------------------------------------------------------------
Status|UNCONFIRMED |NEEDINFO
CC| |***@nouenoff.nl
Ever confirmed|0 |1

--- Comment #1 from Cor Nouws <***@nouenoff.nl> ---
Hi Adam,

Thanks for the report. I confirm the problem on a daily from 20160517.
However, the question is if this can be solved / prevented.. So set to
NeedInfo.

Ciao - Cor

[b***@bugs.documentfoundation.org]

https://bugs.documentfoundation.org/show_bug.cgi?id=99950

Julien Nabet <***@yahoo.fr> changed:

What |Removed |Added
----------------------------------------------------------------------------
CC| |***@yahoo.fr

--- Comment #2 from Julien Nabet <***@yahoo.fr> ---
Created attachment 128312
--> https://bugs.documentfoundation.org/attachment.cgi?id=128312&action=edit
File corrected

After having decompressed the file then used this
tidy -utf8 -xml -w 255 -i -c -q -asxml on word/document.xml
I recompressed the file and could open it on LO built from master sources
updated today.
Could you give it a try?

[b***@bugs.documentfoundation.org]

https://bugs.documentfoundation.org/show_bug.cgi?id=99950

Telesto <***@surfxs.nl> changed:

What |Removed |Added
----------------------------------------------------------------------------
Keywords| |filter:docx
See Also| |https://bugs.documentfounda
| |tion.org/show_bug.cgi?id=10
| |1287,
| |https://bugs.documentfounda
| |tion.org/show_bug.cgi?id=10
| |2131,
| |https://bugs.documentfounda
| |tion.org/show_bug.cgi?id=10
| |2929,
| |https://bugs.documentfounda
| |tion.org/show_bug.cgi?id=75
| |972,
| |https://bugs.documentfounda
| |tion.org/show_bug.cgi?id=99
| |227
Blocks| |88173


Referenced Bugs:

https://bugs.documentfoundation.org/show_bug.cgi?id=88173
[Bug 88173] [Meta] Tracking bug for limitations of DOCX (OOXML) format

[b***@bugs.documentfoundation.org]

https://bugs.documentfoundation.org/show_bug.cgi?id=99950

--- Comment #3 from Timur <***@gmail.com> ---
(In reply to Adam Dominec from comment #0)

Created attachment 125169 [details]
Excerpt from the corrupted document
(Anyway, I hope reporting this problem helps track down the issue, if it has
not been fixed yet.)

Sorry, no, it doesn't help, unless you can attach the source document from MSO,
before it was saved with LO, preferably a minimum test needed to reproduce.

[b***@bugs.documentfoundation.org]

https://bugs.documentfoundation.org/show_bug.cgi?id=99950

Timur <***@gmail.com> changed:

What |Removed |Added
----------------------------------------------------------------------------
See Also|https://bugs.documentfounda |
|tion.org/show_bug.cgi?id=10 |
|1287, |
|https://bugs.documentfounda |
|tion.org/show_bug.cgi?id=10 |
|2131, |
|https://bugs.documentfounda |
|tion.org/show_bug.cgi?id=10 |
|2929, |
|https://bugs.documentfounda |
|tion.org/show_bug.cgi?id=75 |
|972, |
|https://bugs.documentfounda |
|tion.org/show_bug.cgi?id=99 |
|227 |

[b***@bugs.documentfoundation.org]

https://bugs.documentfoundation.org/show_bug.cgi?id=99950

--- Comment #4 from Timur <***@gmail.com> ---
@telesto: no need to link different errors that start with "SAXParseException"
unless they are the same, which doesn't seem to be the case here.

[b***@bugs.documentfoundation.org]

https://bugs.documentfoundation.org/show_bug.cgi?id=99950

Telesto <***@surfxs.nl> changed:

What |Removed |Added
----------------------------------------------------------------------------
Blocks|88173 |104448


Referenced Bugs:

https://bugs.documentfoundation.org/show_bug.cgi?id=88173
[Bug 88173] [Meta] Tracking bug for limitations of DOCX (OOXML) format
https://bugs.documentfoundation.org/show_bug.cgi?id=104448
[Bug 104448] [META] DOCX SAXParseException

[b***@bugs.documentfoundation.org]

https://bugs.documentfoundation.org/show_bug.cgi?id=99950

Aron Budea <***@caesar.elte.hu> changed:

What |Removed |Added
----------------------------------------------------------------------------
Keywords| |dataLoss
Priority|medium |high
CC| |***@caesar.elte.hu
Blocks| |83946
Whiteboard| |interoperability
Severity|normal |major


Referenced Bugs:

https://bugs.documentfoundation.org/show_bug.cgi?id=83946
[Bug 83946] [META] Bugs for tracking changes

[b***@bugs.documentfoundation.org]

https://bugs.documentfoundation.org/show_bug.cgi?id=99950

--- Comment #5 from QA Administrators <qa-***@libreoffice.org> ---
Dear Bug Submitter,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INSUFFICIENTDATA
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:
https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.

Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-NeedInfo-Ping-20170830

[b***@bugs.documentfoundation.org]

https://bugs.documentfoundation.org/show_bug.cgi?id=99950

QA Administrators <qa-***@libreoffice.org> changed:

What |Removed |Added
----------------------------------------------------------------------------
Status|NEEDINFO |RESOLVED
Resolution|--- |INSUFFICIENTDATA

--- Comment #6 from QA Administrators <qa-***@libreoffice.org> ---
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
system and the latest version of LibreOffice that you have
confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email

b) update the version field in the bug or any of the other details
on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20170929

[b***@bugs.documentfoundation.org]

https://bugs.documentfoundation.org/show_bug.cgi?id=99950

Aron Budea <***@caesar.elte.hu> changed:

What |Removed |Added
----------------------------------------------------------------------------
Attachment #128312|application/vnd.openxmlform |application/vnd.openxmlform
mime type|ats |ats-officedocument.wordproc
| |essingml.document

[b***@bugs.documentfoundation.org]

https://bugs.documentfoundation.org/show_bug.cgi?id=99950

--- Comment #7 from Thanos <***@gmail.com> ---
Must be web users have the all update to windows latest version this is the way
to install window 10 so need to visit here
https://windowsclassroom.com/make-windows-10-look-like-windows-7 and getting
the all function to upgrade make windows 10 look like windows on the computer.