Discussion:
[Libreoffice-bugs] [Bug 121269] New: Horizontal ruler is 142 px tall
b***@bugs.documentfoundation.org
2018-11-08 11:39:25 UTC
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https://bugs.documentfoundation.org/show_bug.cgi?id=121269

Bug ID: 121269
Summary: Horizontal ruler is 142 px tall
Product: LibreOffice
Version: 6.1.3.2 release
Hardware: x86-64 (AMD64)
OS: Windows (All)
Status: UNCONFIRMED
Severity: normal
Priority: medium
Component: Writer
Assignee: libreoffice-***@lists.freedesktop.org
Reporter: ***@citromail.hu

Description:
Horizontal ruler is 142 px tall when opening one particular document while it
is OK with others. It is ugly and switching the ruler off and on does not help.

Steps to Reproduce:
A. Double clicking on the document which is opened automatically by LibreOffice
or
B. Open the same file in LibreOffice's main navigator screen

Actual Results:
142 px tall, annoying ruler.

Expected Results:
Expected to see 16 px tall ruler only.


Reproducible: Always


User Profile Reset: No



Additional Info:
The ruler is appearing wrongly also when opening the document in safe mode.
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b***@bugs.documentfoundation.org
2018-11-08 11:41:01 UTC
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Mihaly Korodi <***@citromail.hu> changed:

What |Removed |Added
----------------------------------------------------------------------------
Summary|Horizontal ruler is 142 px |Writer's horizontal ruler
|tall |is 142 px tall for a
| |document
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b***@bugs.documentfoundation.org
2018-11-08 11:53:37 UTC
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Xisco Faulí <***@libreoffice.org> changed:

What |Removed |Added
----------------------------------------------------------------------------
Ever confirmed|0 |1
Status|UNCONFIRMED |NEEDINFO
CC| |***@libreoffice.org

--- Comment #1 from Xisco Faulí <***@libreoffice.org> ---
Thank you for reporting the bug. Please attach a sample document, as this makes
it easier for us to verify the bug.
(Please note that the attachment will be public, remove any sensitive
information before attaching it.
See
https://wiki.documentfoundation.org/QA/FAQ#How_can_I_eliminate_confidential_data_from_a_sample_document.3F
for help on how to do so.)

I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' once the requested document is provided.
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b***@bugs.documentfoundation.org
2018-11-08 12:56:33 UTC
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--- Comment #2 from Mihaly Korodi <***@citromail.hu> ---
Created attachment 146437
--> https://bugs.documentfoundation.org/attachment.cgi?id=146437&action=edit
Picture about the ruler bug
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b***@bugs.documentfoundation.org
2018-11-08 13:01:04 UTC
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--- Comment #3 from Mihaly Korodi <***@citromail.hu> ---
Update!

When I changed the Default Style's font from Calibri to Liberation Serif on the
copy of the problematic document, then saved and reopened it, the issue
disappeared. Even the original document opens properly where the Default
Style's font is still Calibri.

It still can be considered as a bug though but at least the above solved it.
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b***@bugs.documentfoundation.org
2018-11-08 13:07:00 UTC
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--- Comment #4 from Mihaly Korodi <***@citromail.hu> ---
Nope, it is still the same, but once it opened properly.

I'm working on creating a document copy that doesn't contain any valuable
content but represents the bug. Once it is done, I will upload it.
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b***@bugs.documentfoundation.org
2018-11-08 13:17:38 UTC
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--- Comment #5 from Mihaly Korodi <***@citromail.hu> ---
OK, it should be related to inserted text boxes around the first picture (?).
Once I remove them, save as and reopen the document, the ruler is fine.

Uploading the document that opens with wrong ruler for sure.
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b***@bugs.documentfoundation.org
2018-11-08 13:19:01 UTC
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--- Comment #6 from Mihaly Korodi <***@citromail.hu> ---
Created attachment 146438
--> https://bugs.documentfoundation.org/attachment.cgi?id=146438&action=edit
Document with ruler bug
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b***@bugs.documentfoundation.org
2018-11-09 06:12:13 UTC
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BogdanB <***@gmail.com> changed:

What |Removed |Added
----------------------------------------------------------------------------
CC| |***@gmail.com

--- Comment #7 from BogdanB <***@gmail.com> ---
I remember this was a known bug some weeks ago and it was solved, but I don't
find the exact bug.
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b***@bugs.documentfoundation.org
2018-11-09 06:26:53 UTC
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Mike Kaganski <***@hotmail.com> changed:

What |Removed |Added
----------------------------------------------------------------------------
See Also| |https://bugs.documentfounda
| |tion.org/show_bug.cgi?id=11
| |9829

--- Comment #8 from Mike Kaganski <***@hotmail.com> ---
See also:
https://ask.libreoffice.org/en/question/171726/huge-ruler-in-one-single-existing-document-after-update/
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b***@bugs.documentfoundation.org
2018-11-09 06:42:36 UTC
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Mike Kaganski <***@hotmail.com> changed:

What |Removed |Added
----------------------------------------------------------------------------
Status|NEEDINFO |NEW

--- Comment #9 from Mike Kaganski <***@hotmail.com> ---
Reproducible with attachment 146438 and Version: 6.1.3.2 (x64)
Build ID: 86daf60bf00efa86ad547e59e09d6bb77c699acb
CPU threads: 12; OS: Windows 10.0; UI render: default;
Locale: ru-RU (ru_RU); Calc: group threaded
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b***@bugs.documentfoundation.org
2018-11-09 08:12:29 UTC
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Oliver <***@eloo.de> changed:

What |Removed |Added
----------------------------------------------------------------------------
CC| |***@eloo.de

--- Comment #10 from Oliver <***@eloo.de> ---
Reproducible with attachment 146438 on Version: 6.1.3.2 (x64)
Build-ID: 86daf60bf00efa86ad547e59e09d6bb77c699acb
CPU-Threads: 8; BS: Windows 10.0; UI-Render: Standard;
Gebietsschema: de-DE (de_DE); Calc: CL

We also have many Documents in the old doc format with the ruler problem.
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b***@bugs.documentfoundation.org
2018-11-09 11:07:51 UTC
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--- Comment #11 from Mihaly Korodi <***@citromail.hu> ---
Yes, same as seen in in thread:
https://ask.libreoffice.org/en/question/171726/huge-ruler-in-one-single-existing-document-after-update/

Switching OpenGL (as suggested in a comment there) off and on does not help.
The "Use OpenGL for all rendering" is turned on by default, the "Ignore OpenGL
blacklist" is not, but none of the combinations helps, the ruler remains huge.
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b***@bugs.documentfoundation.org
2018-11-09 11:30:16 UTC
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--- Comment #12 from BogdanB <***@gmail.com> ---
I can reproduce in
Version: 6.1.3.2 (x64)
Build ID: 86daf60bf00efa86ad547e59e09d6bb77c699acb
CPU threads: 4; OS: Windows 10.0; UI render: default;
Locale: ro-RO (ro_RO); Calc: group threaded
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b***@bugs.documentfoundation.org
2018-11-09 11:45:38 UTC
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--- Comment #13 from Mike Kaganski <***@hotmail.com> ---
(In reply to Mihaly Korodi from comment #11)
Post by b***@bugs.documentfoundation.org
https://ask.libreoffice.org/en/question/171726/huge-ruler-in-one-single-
existing-document-after-update/
Switching OpenGL (as suggested ...
Sorry for not being clear. The link above was intended as just an independent
confirmation of this on 6.1.3.2, not a workaround information.

What is much more interesting, is that bug 119829 (which I added to See Also)
is fixed for 6.2; and its cause is attributed to a commit which has never made
it to 6.1 branch. Still, the two bugs look identical.
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b***@bugs.documentfoundation.org
2018-11-09 12:05:17 UTC
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--- Comment #14 from Mike Kaganski <***@hotmail.com> ---
<jmux> mikekaganski: should be fixed with
ac39aba9b2d08b061b0eef651f5ebc7a84391171, but that'll just be in 6.1.4

https://git.libreoffice.org/core/+/ac39aba9b2d08b061b0eef651f5ebc7a84391171 was
pushed in bug 120204.
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b***@bugs.documentfoundation.org
2018-11-09 12:26:18 UTC
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Dieter Praas <dgp-***@gmx.de> changed:

What |Removed |Added
----------------------------------------------------------------------------
CC| |***@gmail.com

--- Comment #15 from Dieter Praas <dgp-***@gmx.de> ---
*** Bug 121308 has been marked as a duplicate of this bug. ***
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b***@bugs.documentfoundation.org
2018-11-09 12:27:46 UTC
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Dieter Praas <dgp-***@gmx.de> changed:

What |Removed |Added
----------------------------------------------------------------------------
Blocks| |108629


Referenced Bugs:

https://bugs.documentfoundation.org/show_bug.cgi?id=108629
[Bug 108629] [META] Ruler bugs and enhancements
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b***@bugs.documentfoundation.org
2018-11-09 13:29:56 UTC
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Dieter Praas <dgp-***@gmx.de> changed:

What |Removed |Added
----------------------------------------------------------------------------
CC| |***@gmail.com

--- Comment #16 from Dieter Praas <dgp-***@gmx.de> ---
*** Bug 121310 has been marked as a duplicate of this bug. ***
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b***@bugs.documentfoundation.org
2018-11-09 15:19:45 UTC
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Xisco Faulí <***@libreoffice.org> changed:

What |Removed |Added
----------------------------------------------------------------------------
Resolution|--- |FIXED
Status|NEW |RESOLVED

--- Comment #17 from Xisco Faulí <***@libreoffice.org> ---
(In reply to Mike Kaganski from comment #14)
Post by b***@bugs.documentfoundation.org
<jmux> mikekaganski: should be fixed with
ac39aba9b2d08b061b0eef651f5ebc7a84391171, but that'll just be in 6.1.4
https://git.libreoffice.org/core/+/ac39aba9b2d08b061b0eef651f5ebc7a84391171
was pushed in bug 120204.
Using bibisect-win32-6.1 I do confirm it's fixed by that commit
Closing as VERIFIED FIXED
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b***@bugs.documentfoundation.org
2018-11-09 15:20:03 UTC
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Xisco Faulí <***@libreoffice.org> changed:

What |Removed |Added
----------------------------------------------------------------------------
Whiteboard| |target:6.1.4
Status|RESOLVED |VERIFIED
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b***@bugs.documentfoundation.org
2018-11-13 17:02:01 UTC
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Xisco Faulí <***@libreoffice.org> changed:

What |Removed |Added
----------------------------------------------------------------------------
CC| |***@gmail.com

--- Comment #18 from Xisco Faulí <***@libreoffice.org> ---
*** Bug 121397 has been marked as a duplicate of this bug. ***
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b***@bugs.documentfoundation.org
2018-11-18 13:15:37 UTC
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tommy27 <***@quipo.it> changed:

What |Removed |Added
----------------------------------------------------------------------------
CC| |***@quipo.it

--- Comment #19 from tommy27 <***@quipo.it> ---
just bumped into this bug after upgrading to 6.1.3
glad to know a fix will be provided in 6.1.4
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b***@bugs.documentfoundation.org
2018-11-23 09:59:48 UTC
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Dieter Praas <dgp-***@gmx.de> changed:

What |Removed |Added
----------------------------------------------------------------------------
CC| |***@free.fr

--- Comment #20 from Dieter Praas <dgp-***@gmx.de> ---
*** Bug 121660 has been marked as a duplicate of this bug. ***
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b***@bugs.documentfoundation.org
2018-11-29 00:20:25 UTC
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V Stuart Foote <***@utsa.edu> changed:

What |Removed |Added
----------------------------------------------------------------------------
CC| |***@lyfoung.com

--- Comment #21 from V Stuart Foote <***@utsa.edu> ---
*** Bug 121776 has been marked as a duplicate of this bug. ***
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2018-11-30 11:59:10 UTC
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Dieter Praas <dgp-***@gmx.de> changed:

What |Removed |Added
----------------------------------------------------------------------------
CC| |***@eschle.com

--- Comment #22 from Dieter Praas <dgp-***@gmx.de> ---
*** Bug 121817 has been marked as a duplicate of this bug. ***
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2018-12-09 16:10:42 UTC
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V Stuart Foote <***@utsa.edu> changed:

What |Removed |Added
----------------------------------------------------------------------------
CC| |***@rochholz.de

--- Comment #23 from V Stuart Foote <***@utsa.edu> ---
*** Bug 121994 has been marked as a duplicate of this bug. ***
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