[Libreoffice-bugs] [Bug 94461] New: Predefined Templates and Template Folders are not Deletable in Template Manager

[b***@bugs.documentfoundation.org]

https://bugs.documentfoundation.org/show_bug.cgi?id=94461

Bug ID: 94461
Summary: Predefined Templates and Template Folders are not
Deletable in Template Manager
Product: LibreOffice
Version: unspecified
Hardware: Other
OS: Windows (All)
Status: UNCONFIRMED
Severity: normal
Priority: medium
Component: LibreOffice
Assignee: libreoffice-***@lists.freedesktop.org
Reporter: ***@mail.de

Many users, I think most of them, do not use the predefined templates. This is
particularly the case, if users are not English, hence the predefined templates
are only offered in English. And even a user uses these templates, he or she
will not use all templates. Hence nearly in all cases the offered predefined
template structure (4 times (Tab Documents, Spreadsheets,..) 8 folders with
together 22 templates) is confusing and not necessary. Hence a user should be
able to delete predefined templates and folders in the Template Manager:

Deleting Files:
[1] Start LibreOffice and open Template Manager: File > New > Templates
[2] Select tab Documents and double-click “Business Correspondence”.
[3] Select template "Moderate" business letter.
[4] Click “Delete”. You are asked if you want to delete the selected template.
[5] Click “Yes”. You are informed that the template cannot be deleted.
Expected: Deletion of template.

Deleting Folders:
[1] Start LibreOffice and open Template Manager: File > New > Templates
[2] Select tab Documents and then select folder Presentations. (By the way: I
wonder why at all a folder Presentations is displayed in the tab Documents.)
[3] Click “Delete”. You are asked if you want to delete the selected folder.
[4] Click “Yes”. You are informed that the folder cannot be deleted. Expected:
Deletion of folder.

Proposal in order to fix this bug:
If a user profile does not exist and LibreOffice is started the first time, the
predefined templates should be copied into the new user profile. Hence the user
has the right to delete files and folders in his profile, it should be possible
to delete predefined templates and folders.

[b***@bugs.documentfoundation.org]

https://bugs.documentfoundation.org/show_bug.cgi?id=94461

Harald Koester <***@mail.de> changed:

What |Removed |Added
----------------------------------------------------------------------------
Version|unspecified |5.0.1.2 release

[b***@bugs.documentfoundation.org]

https://bugs.documentfoundation.org/show_bug.cgi?id=94461

Harald Koester <***@mail.de> changed:

What |Removed |Added
----------------------------------------------------------------------------
See Also| |https://bugs.documentfounda
| |tion.org/show_bug.cgi?id=94
| |489

[b***@bugs.documentfoundation.org]

https://bugs.documentfoundation.org/show_bug.cgi?id=94461

Cor Nouws <***@nouenoff.nl> changed:

What |Removed |Added
----------------------------------------------------------------------------
Status|UNCONFIRMED |NEW
CC| |***@nouenoff.nl
Version|5.0.1.2 release |4.4.0.0.alpha0+ Master
Ever confirmed|0 |1
OS|Windows (All) |All

--- Comment #1 from Cor Nouws <***@nouenoff.nl> ---
Hi Harold,

Thanks for the issue.
I think the following suggestion makes sense.

(In reply to Harald Koester from comment #0)

Post by b***@bugs.documentfoundation.org
If a user profile does not exist and LibreOffice is started the first time,
the predefined templates should be copied into the new user profile. Hence
the user has the right to delete files and folders in his profile, it should
be possible to delete predefined templates and folders.

Cheers - Cor

(no idea since when, let me set the version on 4.4.0 rough)

[b***@bugs.documentfoundation.org]

https://bugs.documentfoundation.org/show_bug.cgi?id=94461

Regina Henschel <***@t-online.de> changed:

What |Removed |Added
----------------------------------------------------------------------------
CC| |***@t-online.de

--- Comment #2 from Regina Henschel <***@t-online.de> ---
I think, that it is correct, that it is not allowed, that a user can delete
files and folders from the "share" directory.

Copying files to the users directory would not help, because he would still see
those from the "share" directory.

If you have admin-rights you can delete the folders in shares/templates or move
them to another location. If you are an enterprise you might exchange the
templates in folder share with your own ones. So I think, there is nothing to
do inside LibreOffice.

[b***@bugs.documentfoundation.org]

https://bugs.documentfoundation.org/show_bug.cgi?id=94461

--- Comment #3 from Harald Koester <***@mail.de> ---
Hi Regina,

(In reply to Regina Henschel from comment #2)

Post by b***@bugs.documentfoundation.org
I think, that it is correct, that it is not allowed, that a user can delete
files and folders from the "share" directory.
Copying files to the users directory would not help, because he would still
see those from the "share" directory.

Of course in this case the content of the "share" folder should no longer be
displayed. Instead the content of the template folder within the user profile
should be displayed.

Post by b***@bugs.documentfoundation.org
If you have admin-rights you can delete the folders in shares/templates or
move them to another location. If you are an enterprise you might exchange
the templates in folder share with your own ones. So I think, there is
nothing to do inside LibreOffice.

To my opinion it's always not a good idea to copy files, in this case template
files, to a program folder. Enterprise templates should better be copied into a
specific folder, e.g. on a network server, and an additional path pointing to
this folder should be added in the path options of LibreOffice.

[b***@bugs.documentfoundation.org]

https://bugs.documentfoundation.org/show_bug.cgi?id=94461

--- Comment #4 from QA Administrators <qa-***@libreoffice.org> ---
** Please read this message in its entirety before responding **

To make sure we're focusing on the bugs that affect our users today,
LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed
bugs which have not been touched for over a year.

There have been thousands of bug fixes and commits since anyone checked on this
bug report. During that time, it's possible that the bug has been fixed, or the
details of the problem have changed. We'd really appreciate your help in
getting confirmation that the bug is still present.

If you have time, please do the following:

Test to see if the bug is still present on a currently supported version of
LibreOffice
(5.4.1 or 5.3.6 https://www.libreoffice.org/download/

If the bug is present, please leave a comment that includes the version of
LibreOffice and
your operating system, and any changes you see in the bug behavior

If the bug is NOT present, please set the bug's Status field to
RESOLVED-WORKSFORME and leave
a short comment that includes your version of LibreOffice and Operating System

Please DO NOT

Update the version field
Reply via email (please reply directly on the bug tracker)
Set the bug's Status field to RESOLVED - FIXED (this status has a particular
meaning that is not
appropriate in this case)


If you want to do more to help you can test to see if your issue is a
REGRESSION. To do so:
1. Download and install oldest version of LibreOffice (usually 3.3 unless your
bug pertains to a feature added after 3.3)

http://downloadarchive.documentfoundation.org/libreoffice/old/

2. Test your bug
3. Leave a comment with your results.
4a. If the bug was present with 3.3 - set version to "inherited from OOo";
4b. If the bug was not present in 3.3 - add "regression" to keyword


Feel free to come ask questions or to say hello in our QA chat:
http://webchat.freenode.net/?channels=libreoffice-qa

Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-UntouchedBug-20170901

[b***@bugs.documentfoundation.org]

https://bugs.documentfoundation.org/show_bug.cgi?id=94461

--- Comment #5 from Harald Koester <***@mail.de> ---
Meanwhile the new template manager has been introduced. But the general problem
still exists, it is not possible to delete predefined templates and categories
(previously folders)in the template manager. (Version 5.4.1, Win 7)

[b***@bugs.documentfoundation.org]

https://bugs.documentfoundation.org/show_bug.cgi?id=94461

--- Comment #6 from QA Administrators <qa-***@libreoffice.org> ---
** Please read this message in its entirety before responding **

To make sure we're focusing on the bugs that affect our users today,
LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed
bugs which have not been touched for over a year.

There have been thousands of bug fixes and commits since anyone checked on this
bug report. During that time, it's possible that the bug has been fixed, or the
details of the problem have changed. We'd really appreciate your help in
getting confirmation that the bug is still present.

If you have time, please do the following:

Test to see if the bug is still present with the latest version of LibreOffice
from https://www.libreoffice.org/download/

If the bug is present, please leave a comment that includes the information
from Help - About LibreOffice.

If the bug is NOT present, please set the bug's Status field to
RESOLVED-WORKSFORME and leave a comment that includes the information from Help
- About LibreOffice.

Please DO NOT

Update the version field
Reply via email (please reply directly on the bug tracker)
Set the bug's Status field to RESOLVED - FIXED (this status has a particular
meaning that is not
appropriate in this case)


If you want to do more to help you can test to see if your issue is a
REGRESSION. To do so:
1. Download and install oldest version of LibreOffice (usually 3.3 unless your
bug pertains to a feature added after 3.3) from
http://downloadarchive.documentfoundation.org/libreoffice/old/

2. Test your bug
3. Leave a comment with your results.
4a. If the bug was present with 3.3 - set version to 'inherited from OOo';
4b. If the bug was not present in 3.3 - add 'regression' to keyword


Feel free to come ask questions or to say hello in our QA chat:
https://kiwiirc.com/nextclient/irc.freenode.net/#libreoffice-qa

Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-UntouchedBug

[b***@bugs.documentfoundation.org]

https://bugs.documentfoundation.org/show_bug.cgi?id=94461

--- Comment #7 from Harald Koester <***@mail.de> ---
Bug still exists in version 6.1.1 (64 bit, Win10).

[b***@bugs.documentfoundation.org]

https://bugs.documentfoundation.org/show_bug.cgi?id=94461

Michael <***@web.de> changed:

What |Removed |Added
----------------------------------------------------------------------------
Hardware|Other |x86-64 (AMD64)
Version|4.4.0.0.alpha0+ Master |5.4.6.2 release

--- Comment #8 from Michael <***@web.de> ---
For me, Harald Koesters proposals are the preferable solution!

The actual situation is simply a mess and we can't work with this. Having
several templates for myself, my wife, my company and another company I'm
working for, I'd like to have such a selection first and after that a second
selection distinguishing between text, spreadsheet, presentation etc. Even for
text-documents for one client (f.e. my wife), there are several templates like
official letter, personal letter, invoice, order for certain material etc.
Could you imagine, how confusing it would be, to start a document having all
the standard templates shwon first, even we are never using them.

At least should be possible, to ban all that standard templates into a new
Category like "LibreOfficeSTANDARD" and to delete all the standard categories!

Actually, based on this issue, we don't use the LO-Starter but created an own
one as well on LINUX as on WINDOWS, using the file-manager referencing to "our"
categories.

Please improve that messy situation soon.

Thank you and best regards
Michael

[b***@bugs.documentfoundation.org]

https://bugs.documentfoundation.org/show_bug.cgi?id=94461

Cor Nouws <***@nouenoff.nl> changed:

What |Removed |Added
----------------------------------------------------------------------------
Hardware|x86-64 (AMD64) |All
Version|5.4.6.2 release |4.4.0.3 release

--- Comment #9 from Cor Nouws <***@nouenoff.nl> ---
(In reply to Michael from comment #8)

Hi Michael,
please don't touch version and hardware, unless you knwo what you do ;)
See section "sorting" om this page
https://wiki.documentfoundation.org/QA

Ciao - Cor

[b***@bugs.documentfoundation.org]

https://bugs.documentfoundation.org/show_bug.cgi?id=94461

--- Comment #10 from Regina Henschel <***@t-online.de> ---
I still think, that it is correct, that a user cannot change the content of the
"share" folder. What would you expect to happen then, in case two users are
working with LibreOffice at the same time?

But I can think of an option to allow users to hide a complete category or to
hide single files from a category. That would give an easier access to the
wanted templates for one user and keep all templates available to another user.

[b***@bugs.documentfoundation.org]

https://bugs.documentfoundation.org/show_bug.cgi?id=94461

--- Comment #11 from Harald Koester <***@mail.de> ---
(In reply to Regina Henschel from comment #10)

Post by b***@bugs.documentfoundation.org
I still think, that it is correct, that a user cannot change the content of
the "share" folder. What would you expect to happen then, in case two users
are working with LibreOffice at the same time?

With my proposal to copy the templates to the user profile, when a new profile
is created, it is not necessary to change the content of the share folder. Then
a user can do everything what he wants to do with the templates (use, delete,
change, translate). In the case of two users there is also no problem. Each
person uses its own user profile with the templates which are needed. And if
there are further templates which are used by several persons at the same time,
these templates can be copied to separate folder, which can be seized by these
users.

Post by b***@bugs.documentfoundation.org
But I can think of an option to allow users to hide a complete category or
to hide single files from a category. That would give an easier access to
the wanted templates for one user and keep all templates available to
another user.

An option to hide templates or template categories does not convince me. To my
opinion it makes the template manager more complicated. A user has to
understand the file structure with the respective access rights behind this
function, in order to use the hide function. This is not necessary with my
proposal.

[b***@bugs.documentfoundation.org]

https://bugs.documentfoundation.org/show_bug.cgi?id=94461

Vera <***@gmail.com> changed:

What |Removed |Added
----------------------------------------------------------------------------
CC| |***@gmail.com

--- Comment #12 from Vera <***@gmail.com> ---
*** Bug 121870 has been marked as a duplicate of this bug. ***